Reports, Conferences, and Publications
Xs and Os: Connecting visitor experience data and operational data to drive institutional change
interdepartmental conversation and prompt change across an organization. In this session, seven examples will be presented of how museums have benchmarked themselves, collaborated with others, and made informed decisions by layering multiple sources of data.
Session presented at the 2019 Association of Science and Technology Centers annual conference in Toronto, CA.
Click here to view the slides:
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Recommended Citation: Auster, R., Cohn, S., Reich, C., Deedrick, R., Goeke, M., Israel, E., Rathbun, M., Turner, B., & Vollmer, S. (2019). Xs and Os: Connecting visitor experience data and operational data to drive institutional change [Conference Panel]. Association of Science and Technology Centers annual conference, Toronto, CA.